Viotek Dead Pixel Policy

Viotek’s Dead Pixel Policy:

This covers any Viotek monitor that is under our One Year Limited Manufacturer’s Warranty.

  • Viotek will replace any monitor with 1 or more fully dead pixel(s).
  • Viotek will replace any monitor with 4 or more bright sub-pixels.
  • Viotek will replace a monitor that has 6 or more dark sub-pixels.
  • Viotek will replace a monitor that has 5 or more mixed Bright or Dark sub-pixels.

What is a pixel?

  • A full pixel is a combination of smaller pixels to make a variety of colors.
  • A sub-pixel is one part of a whole pixel representing either the red, green, or blue color.

Pixel Diagram

For a warranty repair, please go to returns.viotek.com.

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