Viotek’s Dead Pixel Policy:
This covers any Viotek monitor that is under our One Year Limited Manufacturer’s Warranty.
- Viotek will replace any monitor with 1 or more fully dead pixel(s).
- Viotek will replace any monitor with 4 or more bright sub-pixels.
- Viotek will replace a monitor that has 6 or more dark sub-pixels.
- Viotek will replace a monitor that has 5 or more mixed Bright or Dark sub-pixels.
What is a pixel?
- A full pixel is a combination of smaller pixels to make a variety of colors.
- A sub-pixel is one part of a whole pixel representing either the red, green, or blue color.
For a warranty repair, please go to returns.viotek.com.