Shipping & Delivery

SHIPPING & DELIVERY

Basic Delivery Information

We understand that getting your items quickly is important to you, so we make every effort to process your order quickly. We also know that you want to save money, so you’ll find free shipping on most of our products.
After payment clearing and shipment, delivery can take up to 7 business days depending on where you live. Our free shipping offer applies only to shipments made to the 48 continental U.S. states.

Out of Stock Items

While we make every effort to keep all listed merchandise in stock, occasionally we are sold out of a certain item. If we are out of stock on an item you have ordered, we will send you an email update as quickly as possible. It will then be your choice to proceed and keep the order in place or cancel it.

Shipping and Processing Charges – Standard Shipping

Standard shipping is done via all major ground carriers, including FedEx, UPS, United States Postal Service (USPS), and Fed Ex SmartPost (which uses the U.S Postal Service for final delivery to the package destination). Allow up to 48 hours for warehouse processing. Once your order leaves our warehouse, transit time is up to 7 to 10 business days within the 48 continental U.S., based on your location.
Shipping and processing charges for all items is based on the item size, weight, delivery destination, or other factors. We do our best to provide you with accurate shipping and delivery times on all our designs, but please note that these times are estimates only. Shipping and delivery estimates are not a guarantee. We’re sorry, but at this time we are unable to ship to PO Box address.

Overnight or 2nd, 3rd Day Express Delivery

Express delivery by Overnight, 2nd-Day, or 3rd-Day service is available on some orders for an additional charge. If an item is can be shipped by one of these methods, you will see the options listed in your shopping cart. You can also check availability by contacting us at 1-855-229-9472 or emailing us a support@viotek.com.
Next Day (Overnight) Shipping orders received by 1 PM Eastern Standard time will ship that same day Monday thru Friday for delivery the next business day. Orders received after 1 pm Eastern Standard Time or on a weekend will be processed first thing the next business day.
2nd Day Shipping orders received by 1 PM Eastern Standard Time will ship that same day Monday thru Friday for delivery 2 business days later. Orders received after 1 pm Eastern Standard Time or on a weekend will be processed first thing the next business day.
3rd-Day Shipping orders received by 1 PM Eastern Standard Time will ship that same day Monday thru Friday for delivery 3 business days later. Orders received after 1 pm Eastern Standard Time or on a weekend will be processed first thing the next business day.
We do our best to provide you with accurate shipping and delivery times on all our products. Please note that these times are estimates only. Shipping and delivery estimates are not a guarantee. Estimates apply only to shipments made to the 48 continental U.S. states.

Post Office Boxes

We’re sorry, but at this time we are unable to ship to any PO Box address.

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